Shipping Policy
Free shipping within Canada on fabric orders over $200*. Machine purchases do not qualify for free freight and will be billed after the purchase of your machine when your machine is ready for shipping, a payment request will be sent for freight before the machine is released. All orders will be shipped economy service. Expected shipping times will be 2-7 business days. Please consider statutory holidays in your shipping times as these are considered non-shipping days by the postal service. Your order will be shipped as quickly as possible.
Shipping Rates
| Within Canada | To United States | Internationally | ||||||||
| From | To | Rate | From | To | Rate | From | To | Rate | ||
| $ - | $ 15.00 | $ 5.00 | $ - | $ 15.00 | $ 10.00 | $ - | $ 50.00 | $ 25.00 | ||
| $ 15.00 | $ 50.00 | $ 12.00 | $ 15.01 | $ 50.00 | $ 14.00 | $ 50.01 | and up | $ 50.00 | ||
| $ 50.01 | $ 100.00 | $ 14.00 | $ 50.01 | $ 100.00 | $ 16.00 | |||||
| $ 100.01 | $ 200.00 | $ 18.00 | $ 100.01 | $ 200.00 | $ 25.00 | |||||
| $ 200.01 | and up | $ 0.00* | $ 200.01 | and up | $ 30.00 | |||||
Payment options
Online we are able to accept, Visa, Mastercard, Paypal.
Return Policy
Our products may be returned for a store credit within 30 days of original purchase, provided the product is unopened and in "like-new" condition. Any shipping on returns will be paid by the buyer unless a mistake by Cottage Quilting has occurred (we shipped the wrong product, we shipped you too many or not enough etc.), then Cottage Quilting will pay the freight. The returned goods must include a copy of the original receipt, your email address, shipping address, and phone number.
Items that are not eligible for return are:
- Cut fabric
- Patterns
- Books
- Sewing Machine Feet
- Embroidery Hoops
- Custom designed kits (colors other than what we have selected)
- Sewing Machines
Inventory
We carry a large variety of product and do our best to ensure your inventory is up to date and accurate. If you happen to choose a product that mistakenly is out of stock, we will correct this immediately. You will be notified if your items are not in stock but on their way, this can create a delay of 2-3 weeks. You will be given the option to return the said product if you decide for a full refund at the time of online purchase.
When purchasing a sewing machine, if it is not in store and it is required to be ordered, it must be delivered to Cottage Quilting first, then it will be directed to you. This could create a delay of 2-3 weeks depending if the product is in store. We will notify you.